Our trucks are equipped with RobinAir A/C machines. Ask to see your technicians certifications when they are at the appointment!Ī- Yes! We have the equipment for this. Our technicians also attend school throughout the year to keep up with the latest technology on today's vehicles. Q- Are the technicians certified and qualified to work on my car?Ī- Yes all of our technicians are ASE Master Certified. Q- If I call today can you come same day?Ī- As we are appointment based if we have an open appointment time for the same day as you have requested then yes! Unfortunately it doesn't always work out this way, sometimes we are booked out for 2-3 days at a time but with cancelations and schedule changes we can always work to get as close to the requested time as possible.
(For Credit Cards, Cashapp and Venmo a 3.75% Processing fee will be applied at time of sale)Ī- Yes, we are fully equipped and repair any fleet of any size! Q- Whats the markup of the parts you sell?Ī- None, we sell you parts at a discounted price to ensure we get you the best price possible! You will not pay more than you would if you bought your own parts, our parts just come with a warranty.Ī- Cash, Check, Money Order, Certified Checks, Personal Checks, Cashapp, Venmo and Credit Cards. (This does not apply to lifted trucks or lowered vehicles)
Q- Does a tire rotation cost extra if I'm getting an oil change?Ī- No, we offer a free tire rotation with any oil change service. Q- If I want an oil change is all you do is change the oil and filter?Ī- No, we will change the oil and filter, top off all necessary fluids check and set tire pressure and complete a 50-point safety inspection free of charge. ($75 can only be applied to the same vehicle, also $75 can only be applied if we supply the parts no refunds on diagnostic fees.) Call for more details.Ī- Yes, we are proud to say we are one of the only mobile shops on the east coast that offer a true mobile alignment on cars and trucks.Ī- Yes we have the latest tire equipment on our trucks, we can mount and high speed balance tires up to 26" in size. Q- How Far do you go? Or do you just service Charlotte?Ī- We service 75-miles outside of the center city of Charlotte, NC.Ī- Neither at C&M a $75 diagnostic fee is due upon diagnostic of the vehicle, as long as you have the repairs completed with us we apply the $75 towards the repair. (Warranty varies with batteries and tires, call for more details) If you provide the parts no warranty on labor. Q- Do you carry a warranty if I have a repair completed with you?Ī- Yes! If we provide the parts the warranty is 12 months or 12,000 miles (whichever comes first) for parts and labor. Closed Sundays.Ī- No, unfortunately we do not offer immediate road side assistance at this time.Ī- $100 an hour, unlike the big chain stores that can sometimes be upwards of $140 an hour. With this being said, Body work and frame repair are not our specialty, But we can refer you to someone to get that fixed.Ī- Monday-Saturday from 8am-9pm by appointment only. (This does not apply for a tropical storm, lightning, wind or severe weather.)Ī- At C&M we pride ourselves in being one of the most equipped mobile repair facilities on wheels. Carrie PĪ- Yes, rain or shine we come to you! We are fully equipped and ready to serve you. They did not take advantage of my desperate situation and try to charge me for extra fees and repairs but just did what was neces.
He was so understanding and professional and worked with me to find a solution, even if it was ANOTHER business that got the job, he was just taking care of a customer in need. I called C&M Mobile Automotive Repairs for help and I'm SO GLAD that I did! Correy made time to speak with me after hours on a Saturday evening recognizing our need for help and that by Sunday, the next day, no mechanic would be open to receive our call. UNFORTUNATELY, the mechanic we had taken it to prior charged us for repairs they did not make or did poor work on which left us stranded ,out of town ,missing work ,and bills piling up. My fiance and I had our car serviced back home before our trip to make sure we'd be safe and ready to roll. Report review If you're looking for a trustworthy, quality, professional mechanic look no further! I was in the Mount Holly area prior to an upcoming move.